Proofterior Group Limited
Proofterior specialist treating a water-damaged external wall
PCA Aligned
ISSE accredited
Checkatrade approved member
Biokil Crown approved contractor
BBA approved
Environment Agency registered waste carrier
Yell reviewed business
PCA Aligned
ISSE accredited
Checkatrade approved member
Biokil Crown approved contractor
BBA approved
Environment Agency registered waste carrier
Yell reviewed business
PCA Aligned
ISSE accredited
Checkatrade approved member
Biokil Crown approved contractor
BBA approved
Environment Agency registered waste carrier
Yell reviewed business
PCA Aligned
ISSE accredited
Checkatrade approved member
Biokil Crown approved contractor
BBA approved
Environment Agency registered waste carrier
Yell reviewed business
PCA Aligned
ISSE accredited
Checkatrade approved member
Biokil Crown approved contractor
BBA approved
Environment Agency registered waste carrier
Yell reviewed business
PCA Aligned
ISSE accredited
Checkatrade approved member
Biokil Crown approved contractor
BBA approved
Environment Agency registered waste carrier
Yell reviewed business
Water damage & restoration specialists

Water Damage Repair & Restoration Specialists

Water damage is rarely just about the water you can see. Proofterior dries your property properly, puts right the damage and resolves the source — whether a leak, flood, failed drainage or penetrating damp — so it does not happen again. Every repair is backed by our 25-year insured guarantee.

  • PCA aligned & ISSE accredited
  • 25-year insured guarantee
  • In-house specialist team
01202 287503
4.9/5 · 200+ reviews
Only 100 surveys — Dorset, Hampshire & Wiltshire

Book your complimentary survey

Answer a few quick questions and we'll arrange a specialist visit — no obligation, no charge.

Step 1 of 7

First, who's enquiring?

What homeowners say

Genuine reviews from local homeowners

Over 200 verified reviews across Checkatrade, Google and Yell

Checkatrade logo
9.36/10
83 reviews
Google logo
4.9/5
106 reviews
Yell logo
5.0/5
64 reviews
Google logo

“Excellent service from start to finish. The survey was thorough and professional, with honest, evidence-based advice rather than trying to sell unnecessary work. I came away with complete peace of mind.”

A

Alex Richards-Taylor

Google review

Checkatrade logo

“Excellent service throughout. Ashton came out to look at an issue raised on a part-exchange survey and, rather than recommend expensive remediation, told me honestly there was nothing wrong with the wall. Great to have an honest discussion.”

I

Ian M.

BH16 · Damp Investigation

Google logo

“Dylan and the Proofterior team were amazing. The report was incredibly comprehensive. Can’t recommend them enough.”

S

Sam Short

Google review

Checkatrade logo

“Very pleased with the work on our living room and bedroom walls. Punctual, polite and friendly, and completed on time even though it was Easter week. Many thanks to everyone at Proofterior.”

C

Chris G.

BH20 · Penetrating Damp Treatment

Yell logo

“Dan was very thorough, professional and polite. Quick to respond and I would highly recommend.”

M

Malik R.

Yell · Quick & Professional

Google logo

“The workmen were clean, pleasant and efficient and took just one day. The very next day we noticed a big difference with the damp issue. Many thanks.”

N

Nick Bennett

Google review

Checkatrade logo

“Able to fit my job in for the next day and completed in a day as agreed. Not the lowest quote, but it comes with a 25-year guarantee, which I wanted — long-term peace of mind was vital.”

A

Alan M.

BH23 · Flat Roof Reseal

Google logo

“Ashton was so friendly and informative. I’ve gone from worried to empowered — someone you can trust to do the right thing.”

S

Suzanna Furbank

Google review

Yell logo

“Really amazing service. Dan provided a really thorough damp investigation and a very helpful damp report. Very quick responses too.”

P

Paul A.

Yell · Damp Investigation

Checkatrade logo

“Happy with the speed — a full flat survey within a week. They explained our options, the price was extremely competitive, and our tenants are pleased with their fresher, safer flat.”

V

Verified Customer

SP6 · Damp Proofer

Yell logo

“Dan provided a very professional service from start to finish. Very good communication and a first-class job.”

M

Mark H.

Yell · Professional Service

Google logo

“Excellent service from start to finish. The survey was thorough and professional, with honest, evidence-based advice rather than trying to sell unnecessary work. I came away with complete peace of mind.”

A

Alex Richards-Taylor

Google review

Checkatrade logo

“Excellent service throughout. Ashton came out to look at an issue raised on a part-exchange survey and, rather than recommend expensive remediation, told me honestly there was nothing wrong with the wall. Great to have an honest discussion.”

I

Ian M.

BH16 · Damp Investigation

Google logo

“Dylan and the Proofterior team were amazing. The report was incredibly comprehensive. Can’t recommend them enough.”

S

Sam Short

Google review

Checkatrade logo

“Very pleased with the work on our living room and bedroom walls. Punctual, polite and friendly, and completed on time even though it was Easter week. Many thanks to everyone at Proofterior.”

C

Chris G.

BH20 · Penetrating Damp Treatment

Yell logo

“Dan was very thorough, professional and polite. Quick to respond and I would highly recommend.”

M

Malik R.

Yell · Quick & Professional

Google logo

“The workmen were clean, pleasant and efficient and took just one day. The very next day we noticed a big difference with the damp issue. Many thanks.”

N

Nick Bennett

Google review

Checkatrade logo

“Able to fit my job in for the next day and completed in a day as agreed. Not the lowest quote, but it comes with a 25-year guarantee, which I wanted — long-term peace of mind was vital.”

A

Alan M.

BH23 · Flat Roof Reseal

Google logo

“Ashton was so friendly and informative. I’ve gone from worried to empowered — someone you can trust to do the right thing.”

S

Suzanna Furbank

Google review

Yell logo

“Really amazing service. Dan provided a really thorough damp investigation and a very helpful damp report. Very quick responses too.”

P

Paul A.

Yell · Damp Investigation

Checkatrade logo

“Happy with the speed — a full flat survey within a week. They explained our options, the price was extremely competitive, and our tenants are pleased with their fresher, safer flat.”

V

Verified Customer

SP6 · Damp Proofer

Yell logo

“Dan provided a very professional service from start to finish. Very good communication and a first-class job.”

M

Mark H.

Yell · Professional Service

Why it matters

Dry it properly, repair it once, fix the cause for good

When water gets into a building it travels — soaking into plaster, timber, insulation and masonry long after the surface looks dry. Cosmetic repairs made too soon simply trap that moisture, leading to mould, rot and repeat damage down the line.

The order of work matters. We establish the true source, dry the structure back to safe moisture levels with specialist equipment, and only then restore and repair — so the finish lasts rather than lifting again a few months later.

Because we are damp and timber specialists, we do not stop at the visible damage. We trace the water back to its origin and resolve it, giving you a dry, sound property and the peace of mind that the problem is genuinely behind you.

Repaired and re-pointed masonry after Proofterior water damage restoration
Know your enemy

The water damage we put right

Water gets into a home in several ways, and each needs a different fix. Our survey confirms the true source before any work is quoted.

Leaks & burst pipes

Plumbing failures and hidden leaks release water into floors, ceilings and wall cavities, often unnoticed until damage appears. We locate the source, dry the structure and repair the damage properly.

Flood & storm damage

Surface water and storm ingress saturate floors, walls and belongings. Fast, professional drying and restoration limits the long-term damage and gets your home back to normal.

Penetrating damp & ingress

Water finding its way in through failed pointing, cracked render, roofs or around openings causes ongoing saturation that has to be stopped at the outside face, not just dried inside.

Poor drainage & groundwater

Waterlogged ground and failed drainage push moisture against foundations and walls. French drains and external drainage relieve the pressure and keep water away from the structure.

Real results

Real water damage projects across the South

Every job below is a genuine Proofterior project across Dorset, Hampshire and Wiltshire — diagnosed properly, dried and repaired at the source and finished to a lasting standard. Click any project to see the before, after and exactly how we put it right.

Spot it early

The warning signs to look for

If you recognise any of these, it is worth having it assessed before hidden moisture leads to mould or structural decay.

Book a complimentary survey
  • Staining or watermarks on walls, floors or ceilings
  • Warped, lifting or springy floorboards and laminate
  • A persistent damp or musty smell after a leak or flood
  • Bubbling, blistering or peeling paint and plaster
  • Cold, damp patches that never fully dry out
  • Mould appearing weeks after water got in
  • Tide marks on walls following a flood
  • Rising water bills pointing to a hidden leak
Recent work

Our work across Dorset, Hampshire & Wiltshire

Real photos from recent Proofterior projects — every job surveyed, treated and finished by our own in-house team.

External penetrating damp inspection on a Southampton property
External penetrating damp inspection on a Southampton property
Lateral penetrating damp through a retaining wall in Wimborne
Lateral penetrating damp through a retaining wall in Wimborne
Damp proof membrane installed to a retaining wall in Wimborne
Damp proof membrane installed to a retaining wall in Wimborne
Proofterior installing a damp proof membrane in Bournemouth
Proofterior installing a damp proof membrane in Bournemouth
Finished drylining and replacement plaster in Southampton
Finished drylining and replacement plaster in Southampton
Before and after damp treatment in a Southampton home
Before and after damp treatment in a Southampton home
Simple, transparent process

From first call to lasting protection

1

Complimentary survey

We inspect your property to establish the source and full extent of the water damage.

2

Expert diagnosis

Our surveyor explains the findings and sets out the drying and repair plan.

3

Specialist treatment

We carry out professional drying, restoration and repairs using specialist equipment.

4

25-year guarantee

We address the underlying cause and back the work with our 25-year insured guarantee.

Proven methods

How we put it right

Once the source is confirmed, we work in the right order — stop the water, dry the structure, then restore — so the repair lasts.

Source diagnosis & make-safe

We locate and stop the water at its origin — a leak, failed drainage or point of ingress — before any drying or repair begins, so the problem cannot simply continue.

Specialist structural drying

Professional drying equipment removes moisture from floors, walls and timbers, and we monitor moisture levels throughout until the structure is back to safe, stable readings.

Restoration & repair

Damaged plaster, timber and finishes are put right using the correct specialist materials, leaving your rooms sound and ready to decorate.

Drainage & damp-proofing

Where drainage or penetrating damp caused the problem, French drains, re-pointing and damp-proofing measures keep water away from the structure for good.

25yr
Insured guarantee on every repair
200+
5-star reviews across Checkatrade, Google & Yell
PCA
Aligned & ISSE accredited surveyors
In-house
Specialist team, never subcontracted
Why homeowners choose us

Built to impress, built to last

Diagnosis first

We identify the real cause before recommending any treatment. No guesswork, and never unnecessary work.

In-house specialist team

Our trained team handles every project from survey to completion. No subcontractors, no compromises.

25-year guarantee

Every treatment is backed by our 25-year insured guarantee, giving you lasting protection and peace of mind.

Where we work

Covering Dorset, Hampshire & Wiltshire

Local knowledge, specialist expertise and lasting protection for the home you care about.

Common questions

Everything you might be wondering

Yes. Drying and repairing the damage is only half the job — we always identify and resolve the underlying source, whether that is a leak, failed drainage or penetrating damp, so the problem does not return.

It depends on how much water was involved and which materials are affected. We use specialist drying equipment and monitor moisture levels throughout, giving you a clear timescale after the initial inspection.

If the structure is still wet, new plaster and finishes will simply lift, blister or grow mould. Drying back to safe moisture levels first is what makes the repair last — which is why we always dry before we restore.

We provide clear written diagnosis and reporting that sets out the cause, the damage and the work required, which supports an insurance claim where one applies.

Yes. Our surveyors are PCA aligned and ISSE accredited, we are registered for environmental waste carriage, and we hold strong independent ratings across Checkatrade, Google and Yell.

Book your survey

Get clear, honest answers about your home

A qualified specialist will visit your property, carry out a thorough inspection and give you clear recommendations in plain English — everything explained in one visit, with no obligation.

Complimentary, no-obligation property survey
Expert diagnosis by PCA aligned, ISSE accredited specialists
Clear written recommendations you can act on
Transparent pricing with no hidden costs
01202 287503
Step 1 of 7

First, who's enquiring?