
Damp, Mould & Timber Questions Answered in Dorset, Hampshire & Wiltshire
Straightforward answers about our complimentary In-Depth Survey, our treatments, guarantees and finance. If your question is not here, our office team is happy to help.




































Treatments, guarantees & finance
Yes, our initial property survey is completely complimentary with no obligation. A qualified specialist will visit your home, carry out a thorough assessment, and provide you with honest, clear recommendations.
Most residential damp proofing projects are completed within 2-5 days, depending on the size and complexity of the work. We provide a clear timeline during your survey.
We cover Dorset, Hampshire and Wiltshire, including Bournemouth, Southampton, Poole, Christchurch, Wimborne, Dorchester, Salisbury and surrounding areas.
Our 25-year guarantee covers both materials and workmanship on every treatment we carry out. You receive a guarantee certificate on completion of the work.
No. All work is carried out by our in-house specialist team, ensuring consistent quality and accountability from survey to completion.
A damp proof course is a barrier built into your walls to prevent ground moisture from rising. Chemical DPC injection creates this barrier by injecting a specialist cream into the mortar bed.
Yes, we offer flexible finance options to help you spread the cost of your treatment. Visit our finance page or ask during your survey for more details.
The Proofterior Dry System is our proprietary approach combining proven DPC injection with specialist re-plastering and, where appropriate, internal insulation to create a dry, energy-efficient finish.
The In-Depth Survey
We do the work. Proofterior is a specialist damp, mould and timber contractor, not a referral service that hands you a report and disappears. Our own in-house teams carry out every treatment we recommend, from tanking and timber repairs to drainage, ventilation, re-plastering and exterior protection. That means one accountable company from the first survey through to the final guarantee, with nothing subcontracted out to strangers.
Yes, and it is one of the most valuable things we do. If a mortgage valuation or building survey has flagged damp or timber concerns, our In-Depth Survey gives you a specialist diagnosis and a fully priced remedial plan in writing. You can use it to renegotiate the asking price, budget accurately, and plan works to line up with completion. Many of our clients book us in before they exchange, and we can often schedule the works to begin as soon as the keys are yours.
It is genuinely complimentary and completely no obligation. We are releasing 100 In-Depth Property Assessments in each of our three counties. You keep the full written report and itemised plan whether or not you instruct a single item of work. There is no catch and no pressure, it simply lets us show the standard we work to.
A thorough inspection of the external walls, internal rooms, the subfloor and the roof where accessible, with professional moisture readings, salt and timber analysis, and annotated photographs of every significant finding. We also pull in property data such as EPC rating, flood risk zone, construction age and listed or conservation status. It all comes together as a plain-English report with an itemised, priced remedial plan, produced the same visit.
Yes. You can spread the cost of your work with 0% finance, with interest-free options over up to 24 months and longer repayment plans available up to 10 years, subject to status. It means you can get the work your home needs now and pay over time, with the interest-free plans costing you exactly what the work costs and nothing more. Finance is arranged through a regulated credit broker, and your surveyor can talk you through the options on the day.
No. Your surveyor is there to diagnose the real cause and give you the facts, not to pressure you. You decide what, if anything, to go ahead with, on the day or in your own time. If a problem is minor or does not need us, we will tell you that too.
Yes. Every job is backed by our 25-year workmanship guarantee, with an optional 30-year insurance-backed guarantee available for added peace of mind. All work is carried out by our accredited in-house teams and completed to PCA standards.
Assessments are typically bookable within the week. Once you instruct us, work can often begin quickly, and where you are buying or selling we can line the start date up with your completion. Damp problems rarely wait, so neither do we.
Yes. Proofterior is ISSE accredited, PCA aligned, Biokil Crown approved and Checkatrade verified, and we hold a 4.9 out of 5 rating across our reviews. You are dealing with qualified specialists, not general builders.
Genuine reviews from local homeowners
Over 200 verified reviews across Checkatrade, Google and Yell




“Excellent service from start to finish. The survey was thorough and professional, with honest, evidence-based advice rather than trying to sell unnecessary work. I came away with complete peace of mind.”
Alex Richards-Taylor
Google review

“Excellent service throughout. Ashton came out to look at an issue raised on a part-exchange survey and, rather than recommend expensive remediation, told me honestly there was nothing wrong with the wall. Great to have an honest discussion.”
Ian M.
BH16 · Damp Investigation

“Dylan and the Proofterior team were amazing. The report was incredibly comprehensive. Can’t recommend them enough.”
Sam Short
Google review

“Very pleased with the work on our living room and bedroom walls. Punctual, polite and friendly, and completed on time even though it was Easter week. Many thanks to everyone at Proofterior.”
Chris G.
BH20 · Penetrating Damp Treatment

“Dan was very thorough, professional and polite. Quick to respond and I would highly recommend.”
Malik R.
Yell · Quick & Professional

“The workmen were clean, pleasant and efficient and took just one day. The very next day we noticed a big difference with the damp issue. Many thanks.”
Nick Bennett
Google review

“Able to fit my job in for the next day and completed in a day as agreed. Not the lowest quote, but it comes with a 25-year guarantee, which I wanted — long-term peace of mind was vital.”
Alan M.
BH23 · Flat Roof Reseal

“Ashton was so friendly and informative. I’ve gone from worried to empowered — someone you can trust to do the right thing.”
Suzanna Furbank
Google review

“Really amazing service. Dan provided a really thorough damp investigation and a very helpful damp report. Very quick responses too.”
Paul A.
Yell · Damp Investigation

“Happy with the speed — a full flat survey within a week. They explained our options, the price was extremely competitive, and our tenants are pleased with their fresher, safer flat.”
Verified Customer
SP6 · Damp Proofer

“Dan provided a very professional service from start to finish. Very good communication and a first-class job.”
Mark H.
Yell · Professional Service

“Excellent service from start to finish. The survey was thorough and professional, with honest, evidence-based advice rather than trying to sell unnecessary work. I came away with complete peace of mind.”
Alex Richards-Taylor
Google review

“Excellent service throughout. Ashton came out to look at an issue raised on a part-exchange survey and, rather than recommend expensive remediation, told me honestly there was nothing wrong with the wall. Great to have an honest discussion.”
Ian M.
BH16 · Damp Investigation

“Dylan and the Proofterior team were amazing. The report was incredibly comprehensive. Can’t recommend them enough.”
Sam Short
Google review

“Very pleased with the work on our living room and bedroom walls. Punctual, polite and friendly, and completed on time even though it was Easter week. Many thanks to everyone at Proofterior.”
Chris G.
BH20 · Penetrating Damp Treatment

“Dan was very thorough, professional and polite. Quick to respond and I would highly recommend.”
Malik R.
Yell · Quick & Professional

“The workmen were clean, pleasant and efficient and took just one day. The very next day we noticed a big difference with the damp issue. Many thanks.”
Nick Bennett
Google review

“Able to fit my job in for the next day and completed in a day as agreed. Not the lowest quote, but it comes with a 25-year guarantee, which I wanted — long-term peace of mind was vital.”
Alan M.
BH23 · Flat Roof Reseal

“Ashton was so friendly and informative. I’ve gone from worried to empowered — someone you can trust to do the right thing.”
Suzanna Furbank
Google review

“Really amazing service. Dan provided a really thorough damp investigation and a very helpful damp report. Very quick responses too.”
Paul A.
Yell · Damp Investigation

“Happy with the speed — a full flat survey within a week. They explained our options, the price was extremely competitive, and our tenants are pleased with their fresher, safer flat.”
Verified Customer
SP6 · Damp Proofer

“Dan provided a very professional service from start to finish. Very good communication and a first-class job.”
Mark H.
Yell · Professional Service
Get answers about your property
The best way to understand a damp, mould or timber problem is to have it properly diagnosed. Book your complimentary In-Depth Survey.
- Complimentary, no-obligation In-Depth Survey
- Carried out by our own in-house specialists
- Clear findings and an itemised, fixed-price quote
- 25-year workmanship guarantee as standard
